Law Firm Receptionist – Los Angeles

Job Description:

Responsibilities:

* Greet visitors, answer incoming phone calls and emails from internal/external clients and direct them to relevant attorneys/staff

* Communicate clearly, effectively and professionally with lawyers, clients, staff, vendors, and building management; both verbal and written formal

* Identify and respond to customer/client issues/problems in a timely manner, and seek feedback/follow-up as appropriate

* Anticipate customer service needs of clients and employees

* Perform other duties as assigned

Job Requirements:

Qualifications:

* High School degree or equivalent (GED), Advanced education preferred

* Prior experience in a corporate environment required (i.e. Law Firm, Financial Services)

* Ability to communicate effectively and display excellent customer service skills.

* Excellent interpersonal skills; dependable team player; well organized; self-starter; strong attention to detail; must possess good judgment and decision making skills

* Ability to work over-time as needed