Legal Document Services Specialist

Job Description:

Job Description

Performs various document processing functions within Firm-supported applications to produce documents for attorneys, adhering to established policies and procedures. Ensures confidentiality of client matters.

Primary Responsibilities and/or Essential Functions:

• Drafts, edits, and prints standard legal documents from a variety of input sources in a timely manner.
• Applies styles and formatting, in accordance with Firm standards or specific office, client, or jurisdictional requirements.
• Converts documents from multiple applications and applies appropriate formatting based on Firm standards and specific client needs.
• Produces comparisons (redlines or blacklines) of documents using standard legal tools.
• Revises spreadsheets, charts, presentations using standard industry applications.
• Uses legal-specific features (e.g., Table of Authorities, Cross-Referencing, Indexing or Bookmarking) to produce documents.
• Works one-on-one with attorneys and other departmental customers when required.
• Communicates status of requests and other pertinent document-related information to team members, and departmental customers.
• Utilizes digital tools to facilitate communication and collaboration with distributed customers and team members.
• Provides document production support for closings, filings and other after-hours work as required by attorneys.
• Records time worked on jobs using Firm’s job tracking software.
• Completes assigned and self-selected training to meet the requisite number of annual continuing education credits.
• Flexibility to work after shift and additional hours as may be required.
• Any additional responsibilities as required by management.

Job Requirements:

Knowledge Skills and Ability:

• 2+ years of experience as a document services specialist in a large law firm or corporate environment.
• Advanced knowledge of Microsoft Suite (Word, Outlook, Excel, and PowerPoint) and other standard legal-specific software. Graphic design experience a plus.
• Ability to prioritize and quickly switch between tasks in a fast-paced, high-pressure, environment, while maintaining professional and quality standards.
• Strong focus on developing and maintaining excellent customer service relationships with clients, attorneys, and administrative staff.
• An understanding of legal terminology and procedures.
• Handles sensitive and/or confidential documents and information.
• Ability to proofread typed material for grammatical, typographical, punctuation, or spelling errors.
• Desires to continually improve skillset and actively participate in training offerings.
• Complete knowledge of computer systems and ability to operate standard office equipment such as multi-functional devices (MFDs) photocopiers, printers, scanners and transcription equipment.
• Strong attention to detail with emphasis on accuracy and quality; excellent written and oral communication skills.
• Strong interpersonal skills and ability to work independently and as part of a distributed team.

Education/Certifications:

• High School Diploma/GED required.
• College degree preferred.