Paralegal Manager (Litigation)

Lead, mentor, and manage a team of litigation paralegals (including supervisors and leads), ensuring high performance, engagement, and effective workload distribution.
Partner with attorneys across litigation practices to optimize paralegal utilization and deliver exceptional client service.
Oversee performance management processes, including reviews, feedback, compensation recommendations, and employee development.
Address performance issues with professionalism and fairness, collaborating closely with Human Resources on coaching and resolution.
Drive recruiting, hiring, onboarding, and training of paralegals, helping build a strong and scalable talent pipeline.
Develop and implement training programs, standard operating procedures, and best practices to support litigation workflows.
Establish and maintain service standards, ensuring quality, accuracy, responsiveness, and adherence to court and client requirements.
Monitor utilization, productivity, and key metrics; identify trends and implement improvements to enhance efficiency and performance.
Oversee administrative operations, including timekeeping, attendance, resource allocation, and compliance with firm policies.
Champion innovation and technology adoption, including litigation tools and AI-enabled solutions, to improve workflows, reduce risk, and drive operational excellence.

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