Senior Collections Coordinator - Law Firm
Senior Collections Coordinator - Law Firm
Job Description:
Essential Functions
* Establish and maintain strong collaborative relationships with attorneys and clients to support effective collection efforts
* Develop a thorough understanding of the Firm's collection practices through regular meetings with attorneys and management, and document relevant strategies and decisions in the Firm's collection software
* Coordinate with attorneys to evaluate, determine and execute appropriate client follow-up strategies to resolve aged accounts receivable
* Serve as the primary point of contact for more complex accounts, including preparing key collection documents, tracking deadlines and back-end account maintenance
* Maintain regular communication with Billing Manager and support team to collaborate efforts on best billing and collection practices
* Interpret Firm reports and financial data to identify trends and develop recommendations to improve cash flow, accelerate the collection cycle, and support revenue targets
* Assist in year-end Firm close activities, ensuring billing and collections deadlines are met accurately and timely
* Respond promptly, professionally, and thoroughly to inquiries from clients, attorneys, and internal departments.
Job Requirements:
The position requires solid business experience and strong analytical capabilities. The ideal
candidate will bring excellent problem-solving skills, attention to detail, sound decision-making,
and the ability to collaborate effectively in a team-oriented environment.
Competencies/ Specific Requirements
* Minimum 3-5 years relevant Law Firm A/R, Billing and Collections experience
* Must be able to successfully build internal and external relationships
* Must have excellent written and verbal skills
* Must have strong follow-up and organizational skills
* Proficiency in Microsoft Excel and legal accounting systems (Aderant, Intapp) preferred
* Bachelor's degree in accounting or related field preferred.
* Demonstrates strong attention to detail, excellent organizational skills, and the ability to work