Senior E-Billing Coordinator

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Job Description:

* Support all current and new e-billing implementation and ensure that all e-billing activity is aligned with the firm's policies and procedures

* Support with the implementation of all current and new e-billing client platforms, including billing uploads to e-billing sites

* Assist with the Administration of e-billing data on required e-billing platforms

* Provide e-billing support to the billing team and other departmental accounting areas, manage issue resolution and LEDES billing format

* Review client billing guidelines and ensure that billing rates are reconciled accurately between the firm's accounting systems and e-billing platforms

* Respond to requests for case estimates and provide budgets, forecasts and historical profitability

* Support process improvement and procedures for the e-billing function

* Resolve e-billing errors promptly for proper submissions according to client guidelines

* Validate set-up, maintenance, and resolution of electronic billing errors

* Manage the e-billing portion of the firm's A/R, utilizing key e-billing systems

* Track status of invoices uploaded; identify all issues to address client deductions and other issues

* Contact clients to resolve billing issues that hinder payment of outstanding A/R

* Investigate rejections, short payments, or delayed payments for e-Bills and identify where timekeeper approval issues are hindering payment

* Review e-Bills: investigate lack of approval, lack of payment, or rejection against payment terms, engagement letters, etc.

* Work efficiently with Finance, Administrative Assistants, or Partners to resolve timekeeper approval issues

* Monitor bills to ensure each payer has the most-up-to-date information of all client payment terms, etc., coordinate with Finance and client contacts as necessary to prevent delays in payment

* Assist with technical e-billing-related issues at the request of Finance, Administrative Assistants, or the Billing & Collections Managers on an ad hoc basis

* Perform other duties as assigned

Job Requirements:

Qualifications:

* Minimum of six plus years' of e-billing experience, (including tracking status, troubleshooting and working with clients' staff to resolve problems) or comparable experience in a corporate legal billing unit

* Bachelor's degree required

* Working knowledge of 3E and/or Aderant required

* Proficient in Microsoft Excel and Word

* Strong communication skills essential for interaction with other teams within the accounting department, the wider firm, and external organization

* Knowledge of e-billing vendor software