Job: Practice Support Coordinator 115K

Title Practice Support Coordinator 115K
Categories Administrative Support Staff (Law Firm)
Salary 115K
Job ID 2183
Job Information

Top Law firm in Manhattan is seeking a Practice Support Coordinator.
Time & Attendance
• Track & monitor attendance; review and approve time off requests in PeopleSoft
• Compare Carpe Diem and paralegal timesheets to review and approve overtime requests and review and process contract paralegal and attorney time
• Prepare regular reports relating to hours worked, attendance, etc.
• Monitor PeopleSoft timesheets for paralegals and junior paralegals
Review Process
• Prepare paralegal and junior paralegal performance-related reports as needed and maintain Paralegal Program Excel workbook of information related yo annual reviews
• Manage Paralegal Review system; monitor and track reviews, evaluations; follow-up as needed
• Process/compile paralegal and junior paralegal reviews; prepare junior paralegal administrative reviews and first draft paralegal administrative reviews as needed
• Coordinate paralegal and junior paralegal review meeting schedules
• Track assignments and monitor use of work stations, file rooms and work spaces
• Assist with coordinating short term paralegal and junior paralegal assignments
• Provide backup support to work coordinators; staff assignments accordingly

• Answer phones and respond to paralegal and junior paralegal inquiries and requests
• Maintain Paralegal Program Excel data workbook; update reference binders (headcount, attrition, billing data, home contact, etc.)
• Act as a primary contact for vendors; maintain current vendor list

Orientation and Training
• Handle paralegal and junior paralegal new hire coordination efforts; prepare new hire orientation materials/resource guide
• Meet new hires during orientation to introduce the Paralegal Program
• Provide logistical support for Paralegal Program training programs; prepare training invitations and monitor attendance
• Support preparation and maintenance of Paralegal Program training materials
• Walk floors to develop and maintain work relationships with paralegal and junior paralegal teams
• Arrange for notary services; track paralegal and junior paralegal notary status
• Assist with office move logistics; track information and update related documents
• Other duties and projects as assigned by Associate Director, Practice Support
Qualifications & Requirements
Must have experience in management of staff, including reviewing the work of others, providing training, and allocating resources. Relevant experience in a mid to large size law firm, professional service firm, or a corporate or financial services organization is preferred. Candidates must possess in-depth knowledge of both paralegal support services, legal secretarial services and processes in a law firm or corporate/financial environment. Excellent oral and written communication skills with the proven ability to interact effectively with attorneys, staff and clients is critical. Candidates must have strong attention to detail and organizational skills, and be able to work efficiently and prioritize assignments. Candidates must be responsive to requests, follow-up and be able to provide excellent customer service in a professional, respectful and positive manner.

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