An internationally known law firm is seeking a Senior Collections Coordinator for their Downtown Brooklyn office.
Provides support to management for the achievement of revenue goals, increased client relationships and annual budgeted collection targets.
Primary Responsibilities and/or Essential functions:
Review open Accounts Receivable inventory on a regular basis with an emphasis on the collection of invoices aged 60 days or greater.
Meet and discuss regularly with Billing Partners to devise a plan for collection, through direct contact with firm clients, where appropriate.
Maintain a continuous open dialogue with Billing Partners regarding their inventory and efforts toward collection.
Reply to a wide variety of requests for Billing and Accounts Receivable related information clearly, accurately, and in a timely manner.
Work closely with other internal groups, such as the Billing and Accounts Payable Departments, in order to help facilitate the collection process.
Initiate direct contact with clients, where permitted, in order to collect on past due amounts and discuss and resolve any billing issues that may be delaying collection.
Negotiate settlement amounts and payment terms on behalf of the firm, where authorized.
Update the 3e Collections Module with all collection activity and collections related information on a timely basis.
Review partially paid invoices, research, and discuss with clients the reasons for the partial payment and present a plan of action to the billing partner.
Regularly review assigned inventory and assess items where efforts have been exhausted and obtain appropriate approval to write-off.
Assist with a monthly Fee Income Projections, prepare, assist with the preparation of various Accounts Receivable, and Inventory related reporting being generated on a monthly basis.
Assist with/cover Cash Receipt processing roles and other departmental functions, as necessary.
Assist with Audit Letter responses.
Observe confidentiality of all Firm and client matters.
Any other responsibilities or special projects as assigned by management.
Knowledge, Skills & Abilities:
5 + years of Collections experience with successful track record.
Intermediate level familiarity (or higher) with Microsoft Office (especially Excel i.e. Pivot tables, vlookup and concatenations)
Familiarity with Thomson 3e or Thomson Elite is a plus.
Familiarity with e-billing websites is also a plus (Tymetrix, Serengeti, Collaborati, etc.)
Knowledge of Fair Debt Collection Practices Act.
Excellent follow up skills, ability to communicate effectively with internal and external clients.
Strong oral and written communication skills a must.
Must be computer literate and analysis oriented.
Must be self-motivated, highly organized, accurate, detail oriented and be able to work with minimal supervision.
Must be able to work in a fast-paced environment, be well versed in the use of Excel and Word. Prior law firm experience preferred but not required.
Ability to compute rates, ratios and percent.
Bachelors degree or equivalent work and education experience required.