Manager of Knowledge Research Services

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Job Description:

Working with the Knowledge Research team, this role will play a vital part in providing top-tier research support to our esteemed attorneys and staff across all practice areas. You will leverage your deep understanding of legal, business, and competitive intelligence databases to conduct in-depth research, investigate complex information, and deliver insightful findings.

Responsibilities:

* Manage the day to day research operations in the DC office.

* Conduct in-depth legal research utilizing a wide range of legal, business, and competitive intelligence databases to conduct comprehensive research across all practice areas.

* Provide expert research support globally for attorneys and staff, providing timely and accurate research assistance, answering complex research questions, and guiding users effectively.

* Promote the effective use of legal research tools and technologies, including legal research platforms, online databases, and legal research software to attorneys and staff.

* Stay abreast of industry trends by continuously monitoring and evaluating new and emerging legal, business, and competitive intelligence databases and technologies.

* Collaborate effectively by working closely with colleagues within the research department and across the firm to ensure seamless research support and knowledge sharing.

* Contribute to knowledge management initiatives by participating in the development and maintenance of firm resources, including online guides, research databases, and internal knowledge repositories. Participate in the evaluation and acquisition of new online resources with other team members.

* Content contributor to the Knowledge Research Portal and the firm's Research Guide.

* Actively attend and participate in research team meetings and trainings.

* Manage renewals, contracts and vendor relationships related to DC practice specific resources.

* Share knowledge of DC office specific resources with research team colleagues and provide guidance as needed.

* Participate in onboarding/orientation for the DC office in collaboration with the Training Coordinator and other team members. Promote research services to the attorneys and staff in our DC office.

* Participate in professional development by maintaining membership in relevant professional organizations, attending industry webinars and conferences, and actively engaging in professional development opportunities.

* Work on special administrative projects as assigned.

Job Requirements:

* Essential:

* Master of Library Science (MLS) or equivalent degree from an ALA-accredited institution and/or Juris Doctor (J.D.) from an ABA-accredited law school.

* Minimum of three years of relevant experience in a law firm, corporate, or academic research environment.

* Excellent research, analytical, and problem-solving skills.

* Strong written and verbal communication, interpersonal, and presentation skills.

* Proven ability to work independently and as part of a team.

* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and other relevant software.

* Knowledge of legal research databases such as Westlaw, LexisNexis, Bloomberg Law, VitalLaw, S&P Capital IQ, Intelligize, Deal Point Data, Pitchbook, Preqin, Octus, Manzama and a variety of other corporate and legal resources.

* Excellent customer service orientation. Strong customer support focus, strong listening skills, patience and approachability are key.

* Exceptional organizational, prioritization, time management and planning skills and an ability to complete projects with minimal supervision.

* Maintains confidentiality.

* Preferred:

* Familiarity with research service request ticketing systems.

* Strong technical aptitude and ability to learn new applications and research tools quickly.

* Experience with legal practice management systems and knowledge management tools.

* Knowledge of legal practice areas, particularly in areas such as Corporate, Private Equity, Asset Management, Bankruptcy, Finance, Intellectual Property, Litigation, Private Wealth and Tax.

* Experience with legal research instruction and enthusiasm for teaching about firm resources and research tools is a plus.