Client Accounting Collections Coordinator

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Job Description:

As the Client Accounting Collections Coordinator you will:

* Assist with handling multiple complex A/R and client analysis projects.
* Maintain information on and is knowledgeable in all aspects of assigned client accounts.
* Clearly communicate and respond to inquiries and requests made by clients, attorneys, and support staff.
* Be responsible for accruals, A/R, and relevant e-billing issues for the Firm's financial clients.
* Implement Client Accounting department procedures, processes, and goals by coordinating work effort including timely follow-up of client bills and follow-up on outstanding balances with billing, secretarial, and other Firm staff.
* Understand and respond to inquiries and requests made by clients, attorneys, and support staff.
* Maintain client and vendor e-billing relationships on an on-going basis.
* Research and escalate aged A/R and unbilled balances for Firm-wide clients.
* Prepare A/R write-offs as needed.
* Document meetings/discussions with billers, partners, and clients for actions and/or later follow-up.
* Communicate issues and escalate as needed.
* Participate in system testing.
* Coordinate daily interactions with the E-Billing and Billing teams to review and resolve rejected or partial invoices.
* Provide monthly status reports on the Firm's financial clients.
* Actively seek to enhance knowledge of all Client Accounting department procedures and processes.
* Maintain complete and up-to-date files for each partner and/or client.
* Demonstrate effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
* Manage Firm resources responsibly.
* Comply with and understand Firm operation, policies, and procedures.
* Perform other related duties as assigned.

Job Requirements:

Qualifications:

* Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems

* Demonstrates effective interpersonal and communication skills, both verbally and in writing

* Demonstrates close attention to detail

* Ability to handle multiple projects and shifting priorities

* Ability to handle sensitive matters and maintain confidentiality

* Ability to organize and prioritize work

* Ability to work well in a demanding and fast-paced environment

* Ability to work well independently as well as effectively within a team

* Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education and Experience:

* Bachelor's degree

* Minimum of two years' legal billing work experience including account analysis related functions