Client Accounting Collections Coordinator

Job Description:

Responsibilities include:

• Assists with handling multiple complex A/R and client analysis projects.

• Maintains information on and is knowledgeable in all aspects of assigned client accounts.

• Clearly communicates and responds to inquiries and requests made by clients, attorneys, and support staff.

• Responsible for accruals, A/R, and relevant e-billing issues for the Firm's financial clients.

• Implements Client Accounting procedures, processes and goals by coordinating work effort including timely follow up of client bills and follow-up on outstanding balances with billing, secretarial and other Firm staff.

• Understands and responds to inquiries and requests made by clients, attorneys, and support staff.

• Maintains client and vendor e-billing relationships on an on-going basis.

• Research and escalate aged A/R & Unbilled balances for Firm wide clients.

• Prepares A/R write-offs as needed.

• Documents meetings/discussions with billers, partners and clients for actions and/or later follow-up

• Communicates issues and escalates as needed.

• Participates in system testing.

• Provides monthly status reports on the Firm's financial clients.

• Actively seeks to enhance knowledge of all Client Accounting procedures and processes.

• Maintains complete and up-to-date files for each partner and/or client.

• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.

• Manages Firm resources responsibly.

• Complies with and understands Firm operation, policies and procedures.

• Performs other related duties as assigned.

• Daily interaction with the Ebilling & billing teams to review and resolve rejected or partial invoices.

Job Requirements:

Qualifications

* Knowledge of relevant firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems

* Demonstrates effective interpersonal and communication skills, both verbally and in writing

* Demonstrates close attention to detail

* Ability to handle multiple projects and shifting priorities

* Ability to handle sensitive matters and maintain confidentiality

* Ability to organize and prioritize work

* Ability to work well in a demanding and fast-paced environment

* Ability to work well independently as well as effectively within a team

* Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Experience/Education

* Bachelor's degree

* Minimum two plus years billing and/or collections experience with some account analysis related functions; law firm experience a plus