Client Service Specialist /Legal Secretary

Job Description:

* Maintain a consistent physical presence required to facilitate an interactive and collaborative environment ensuring that assignments, cross-training, and peer level support are optimized to provide seamless support;

* Initiate and complete a wide range of administrative tasks including, but not limited to, managing a dynamic appointment calendar, maintaining files, arranging detailed travel plans, itineraries, and active agendas, as well as preparing and compiling documents for business meetings;

* Coordinate administrative functions and facilitate completion of tasks including such as finance/ billing-related tasks, time and expense entry, opening of new matters, client presentations, meetings and other administrative projects as assigned;

* Coordinate with and delegate to Firm resources including DPS, Williams Lea, Client Service Center, practice support or similar departments in International offices in the handling of tasks and projects;

* Prepare complex legal documents and correspondence; File with appropriate court or agency; Apply subject matter expertise in coordination of legal practice tasks and projects;

* Coordinate support through the Finance Department including: edit and review process of client bills; correct time entry and promotion of time entry best practices;

* Review and support of the client billing process to include: proofreading, application of task codes and matter management skills, coinciding math aptitude and skills to support rates, rate changes, write-offs, preparation of expense reporting and audits as required, maintenance and consistency with billing protocols and other accounting functions;

* Manage the legal and administrative practices of attorneys and facilitate service levels that meet client requirements; and

* Work overtime as required.

Job Requirements:

Qualifications:

* Bachelor's degree (preferred);

* At least 5 years of legal secretarial experience or relevant legal experience (required); and

* Experience supporting Corporate Practice Groups (preferred).

Proficiencies:

* Advanced ability to exercise sound independent judgment with strong administrative and organizational skills, while balancing multiple priorities and delivering timely, accurate results;

* Advanced to Expert proficiency in rules of English grammar, spelling and punctuation; bilingual proficiency as may be required;

* Advanced proficiency in MS Word and document editing/comparison applications;

* Advanced proficiency in MS Outlook and web-based conference call/web-sharing applications;

* Advanced proficiency in MS Excel and spreadsheet/database applications;

* Advanced proficiency in MS PowerPoint and presentation applications;

* Advanced knowledge of time keeping, expense processing and legal billing;

* Advanced knowledge of relevant jurisdictional/court/agency processes and procedures;

* Advanced proficiency in document management applications;

* Proven ability to function as a coordinator with other firm-wide departments with necessary communication skills to transfer instructions/data, verify results, resolution of conflict and delivery or results; and

* Excellent written and oral communications required with strong ability meet deadlines and provide results while supporting Firm policy and procedures.