Collections Coordinator

Job Description:

Key responsibilities:

• Assist in managing day-to-day collections operations for assigned partners.

• Prepare monthly reports and analyses on the status of credit and collection matters and meet with assigned partners to review and strategize collection efforts.

• Reconcile outstanding accounts receivable, deductible balances and split billing balances.

• Process write offs.

• Identify problems or issues in processes and implement solutions bringing bottom-line results.

• Interface with varying levels of management, clients, and staff.

• Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment.

• Interact and support billing attorneys and partners to review the status of unpaid bills.

• Direct contact with clients regarding past-due accounts and invoices as requested by the respective billing attorney.

• Check e-billing sites for the status of invoices.

• Monitor payment arrangements to ensure compliance with payment terms.

• Partner with billing team to ensure appropriate collections follow-up.

• Research and monitor unapplied payments.

• Promptly respond to client inquiries regarding past due balances.

• Assists with providing requested back-up as necessary.

• Assume additional responsibilities as necessary.

Job Requirements:

Key requirements:

• Minimum of 2 years of previous experience in legal billing.

• Familiarity and working knowledge of WIP and A/R balances.

• Ability to work independently with minimum supervision and as part of a team environment.

• Strong analytical and problem-solving skills.

• Strong written and oral communication skills.

• Strong attention to details.

• Ability to manage shifting priorities.

• Excellent organizational and time management skills.

• Flexibility with overtime as necessary.

• Knowledge of Surepoint time and billing system and e-billing platforms

• Advanced Excel, Word and Outlook skills.