Human Resources Manager

Job Description:

Essential Duties and Responsibilities include, but may not be limited to, the following.

• Oversee and administer the recruitment and selection processes for all full-time/part-time non-legal exempt/non-exempt, temporary and student-intern positions ensuring recruiting and hiring practices are in compliance with government regulations and firm policies and procedures in the hiring and post-employment process.

• Conduct all non-legal business professional exit interviews. Coordinate applicant testing to determine suitability for referring applicants to the appropriate hiring manager. Provide information to applicants including a review of job duties, responsibilities, pay, hours, benefit offerings, firm policies, and other related information.

• Maintain applicant tracking system, application database files, and files of applications and resumes received. Complete any required reports on employment activity. Coordinate such information for Affirmative Action and EEO reporting.

• Determine the suitability of applicants for employment. Negotiate job offers or communicate denial of employment by preparing confirmation or rejection letters.

• Conduct new-hire orientation ensuring that all new-hire employees understand the firm’s Employee Handbook and policies contained within. Coordinate new-hire photographs for business professionals, schedule technology training for the Legal Executive/Administrative Assistants (when applicable) and conduct office tours.

• In collaboration with the Director of Human Resources, support the development and delivery of professional skills training for business professionals in the New York office and, firm-wide as needed, in alignment with the business professional competencies.

• Manage and process all payroll-related status changes in the firm’s HRIS database (new hires, salary changes, title changes, LOA’s, etc.).

• Remains abreast of state labor and employment legislation and helps to ensure compliance with all federal and state laws.

• Prepare benefits-related paperwork for all new hires and conduct benefits orientation. Review health, employment, and insurance forms and submit for enrollment.

• Counsel staff who are not meeting firm employment standards and discuss performance improvement needed. Facilitate and document all initial and ongoing disciplinary meetings. In conjunction with the Director of Office Administration – NY and the Director of Human Resources, coordinate employee discipline meetings and make recommendations for possible terminations. Prepare all confidential and/or disciplinary memos.

• Provide counsel and advice to firm Management and employees relative to resolution of performance issues, work-related issues, and/or conflicts offering problem-solving guidance or techniques. Investigate and resolve employee concerns within the context of local, state, and federal laws ensuring that policies and procedures are consistent with firm direction.

• Manage, administer, and provide support to firm Management and employees regarding policy interpretation and implementation of Short-Term Disability (“STD”), Family Medical Leave Act (“FMLA”) and Long Term Disability (“LTD”) programs. Coordinate arrangements with firm-wide Benefits staff, STD and/or LTD vendors, if necessary. Coordinate return-to work duty when appropriate.

• Oversee the annual performance evaluation/appraisal program (“viEval”) for non-legal exempt and non-exempt business professionals in the New York office by reviewing and analyzing completed evaluation forms ensuring effectiveness, market competitiveness, compliances, and equity within the firm. Provide the day-to-day supervision, management, and coordination of workflow of the Legal Executive/Administrative Assistants including, but may not be limited to, interviewing, assignments, training, time report approval, Bank time requests, schedule and conduct performance appraisal review sessions, compensation suggestions, discipline, and termination.

• Provide receptionist staff with ongoing guidance, direction, and feedback to ensure a productive, professional, and motivated workgroup.

• Coordinate functions that enhance employee relations such as, but not limited to, various informational meetings, health fairs, health screenings, flu shots and firm-sponsored events/programs. Assist in the development of procedures and continuing education of staff and provide job evaluation training as necessary to develop capabilities to ensure consistency with firm goals.

• Monitor unscheduled absences and any absences resulting in three days or longer, identify excessive absenteeism trends and administer appropriate disciplinary action.

• Monitor time reporting activity in the firm’s Time Reporting system for the Legal Executive/Legal Administrative Assistants, Receptionists and HR Staff in the New York office.

• Perform special projects for firm Management and/or the Director of Office Administration- NY.

Supervisory Responsibilities

• Directly supervises and manages employees and is responsible for their overall direction, coordination, and evaluation. Carries out supervisory responsibilities in accordance with the firm’s policies and applicable laws. Responsibilities include hiring, interviewing, and training; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making recommendations for promotion, compensation, and termination.

Job Requirements:

Knowledge, Skills, and Abilities

• Bachelor’s degree in Human Resources Management, Business, or equivalent and seven or more years of progressive Human Resources generalist experience; or equivalent combination of education and experience. Prior experience preferably in a large legal or professional services firm. Experience and working knowledge of Human Resources principles, policies and procedures, employment law (EEO, ADA, FMLA, etc), employee benefits administration and regulations, employee compensation, employee relations, coordination of Executive/Administrative Assistants, and recruiting and staffing practices. Must have excellent interviewing skills.

• Computer proficient with experience and working knowledge of HRIS system, Excel, Outlook, MS Word preferred.

• Supervisory/managerial skills necessary in order to interact and communicate with subordinates, provide instruction/direction/training, determine work priorities, and coordinate the activities of a work team.

• Ability to evaluate skill levels of personnel to determine proper assignment placements. Ability to work discreetly with confidential information and situations and respond to the most sensitive inquiries or complaints.

• Ability to identify and analyze personnel and workflow issues and inquiries and to recommend and implement solutions. Proactive with excellent troubleshooting, problem resolution, and follow-through skills.