Human Resources Manager

Human Resources Manager

Human Resources Manager


Human Resources


Boston, Massachusetts

Employment Type



$14000 - $160000

Job Description:


* Develops, shapes and strengthens organizational culture and employee engagement through innovative Human Resources programs in the areas of employee relations, recruiting, compensation administration, and training and development.

* Partners with the Chief Human Resources Officer, Office Administrative Director and department heads in the development, implementation and standardization of Firm policies and procedures and general operations of the Firm.

* Regularly provides Chief Human Resources Officer and Office Administrative Director with status updates concerning HR-related matters including, but not limited to, employee relations, discipline issues and office management concerns.

HR Staff Functions

* Manages the daily activities of Human Resources.

* Oversees assigned employees' work performance and provides guidance in the resolution of problems.

* Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.

* Ensures compliance with Firm policies and applicable local laws.

* Manages job description development and annual job description audit.

* Ensures accurate and timely responses to requests for departmental services.

* Ensures current knowledge of Firm policies and practices for assigned staff, current knowledge of industry trends, and continued professional development for staff.

* Review and approval of time entries and expense reports, as applicable.

Recruitment and Termination Process

* Facilitates new hire orientation, including benefits, as needed.

* Oversees staffing recruitment activities, including establishing recruitment procedures and vendor relationships; reviewing and monitoring staffing requirements; conducting interviews, employment references and verifications, and managing intern programs, as necessary.

* Manages employee terminations and conducts exit interviews, as necessary.

* Handles unemployment process, including representation at unemployment hearings, if necessary.


* Partners with the Chief Human Resources Officer and Office Administrative Director to develop and evaluate training programs for professional staff. Consults with department heads on appropriate training needs for staff.

* Partners with Chief Human Resources Officer and Office Administrative Director on Diversity and Inclusion programs for the staff/office.

Employee Relations

* In collaboration with the Office Administrative Director, directs, develops and administers professional staff performance management.

* Oversees annual performance appraisal process, manages performance evaluation online system and coaches and counsels managers and supervisors in creating substantive staff performance evaluations and performance improvement plans when needed.

* Manages the compensation process in collaboration with the Chief Human Resources Officer and the Office Administrative Director.

* Manages the discipline process, including documentation and follow up.

* Consults with Chief Human Resources Officer and Office Administrative Director on advanced discipline issues and involuntary terminations.

* Conducts internal investigations in collaboration with Chief Human Resources Officer and Office Administrative Director.

* Provides employee relations coaching and counseling to managers. Manages employee relations concerns.

* Manages all leaves of absence programs, including disability, FMLA and LOA; oversees HRIS data and interacts with the Firm's Benefits and Payroll departments to resolve issues.

* Manages the accommodation process in accordance with ADA standards.

* Manages employee status changes, transfers and promotions.

Policies and Procedures

* Liaises with Firm HR Professionals to coordinate consistency across all offices' practices, policies and procedures.

* Responds to various federal and state employment law compliance agencies, as necessary.

* Maintains current knowledge of federal and state employment and wage and hour laws.

* Consults with labor attorneys, as needed.

* Develops programs, policies, procedures and controls regarding employment activities; analyzes staffing, attrition, productivity and other employment statistics. Utilizes and maintains HRIS system in evaluating employee and headcount data.

* Regularly interfaces with the Human Resources, Payroll and Benefits departments in the New York office in order to appropriately administer Firm policies.


* Plans employee social and recreational events and philanthropic activities.

* Assists with office projects and matters such as facility-related issues, maintenance requests, emergency preparedness, office renovations, etc., as applicable.

* Management of other professional staff departments, as applicable.

* Oversees student intern program, as applicable.

* Recommends guidelines and practices to promote efficiency, effectiveness, excellent customer service and improved employee relations, in alignment with the Firm's Core Values.

* Engages in strategic (i.e., long-range) planning by developing departmental goals and supporting objectives for department.

* Forecasts financial and budget requirements for the department and monitors the budget.

* Maintains confidentiality, continuous concentration, alertness and attention to detail necessary to uphold the Firm's standards. Duties are varied and regularly require logic, analysis and discretion. Often handles issues not covered by standard practices. Involves other Firm personnel strictly on a need-to-know basis.

* Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.

* Manages Firm resources responsibly.

* Complies with and understands Firm operation, policies and procedures.

* Performs other related duties as assigned.

Job Requirements:


* Current knowledge of Human Resources field, procedures, best practices and trends

* Broad knowledge of federal, state and local employment laws

* Knowledge of relevant Firm software programs (e.g., Workday, Outlook, Word, Excel, PowerPoint) with the ability to learn new software and operating systems

* Demonstrated experience with leading and supervising others

* Ability to coordinate and implement projects, processes and change management

* Ability to handle multiple projects and shifting priorities

* Ability to organize and prioritize work and delegate effectively

* Demonstrates effective interpersonal and communication skills, both verbally and in writing

* Demonstrates close attention to detail

* Excellent analytical, troubleshooting, organizational, and planning skills

* Ability to handle sensitive matters and maintain confidentiality

* Ability to use discretion and exercise independent and sound judgment

* Ability to work well in a demanding and fast-paced environment

* Ability to work well independently as well as effectively within a team

* Flexibility to adjust hours and work the hours necessary to meet operating and business needs

* Flexibility to travel


* Bachelor's degree required

* SPHR/PHR certification and/or advanced degree preferred

* Ten + years relevant human resources management experience, preferably in a professional services environment