Senior Client Accounting Coordinator

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Job Description:

* Handles multiple complex billing and client analysis projects.

* Reviews outstanding balance reports and is proactive about trouble spots

* Prepares bills and internal forms including appropriate back-up required to process requests.

* Implements Client Accounting procedures, processes, and goals by coordinating work effort including timely preparation of client bills and follow-up on outstanding balances with secretarial and other Firm business services professionals.

* Understands and responds to inquiries and requests made by clients, attorneys, and business services professionals.

* Provides relevant information, guidance, and support to others in the Firm.

* Ability to formulate strong work team relationships, both internally and externally.

* Works with supervisor(s) to coordinate departmental workflow, provide solutions to problems and develop creative approaches to accomplishing departmental goals.

* Communicates issues and escalates as needed.

* Identifies and communicates to supervisor training and coaching needs of department business services professionals.

* Trains, mentors, and assists Client Accounting Assistants and Coordinators as needed.

* Ability to assume a leadership role when supervisor/manager is absent.

* Maintains complete and up-to-date files for each partner and/or client.

* Actively seeks to enhance knowledge of all Client Accounting procedures and processes.

* Demonstrates effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.

* Manages Firm resources responsibly.

* Complies with and understands Firm operation, policies, and procedures.

* Performs other related duties as assigned.

Job Requirements:

Qualifications

* Knowledge of relevant Firm computer software programs (e.g., Aderant, Outlook, Excel, Word), with the ability to learn new software and operating systems
* Demonstrates effective interpersonal and communication skills, both verbally and in writing
* Ability to organize and prioritize work
* Excellent analytical, troubleshooting, organizational, and planning skills
* Demonstrates close attention to detail
* Ability to handle multiple projects and shifting priorities
* Ability to handle sensitive matters and maintain confidentiality
* Ability to work well in a demanding and fast-paced environment
* Ability to work well independently as well as effectively within a team
* Ability to use discretion and exercise independent and sound judgment
* Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Education & Experience

* Bachelor's degree
* Minimum five (5) years legal billing work experience including account analysis related functions