Senior Client Accounts Coordinator -Law Firm

Job Description:

Essential Functions

* Build and maintain strong, collaborative relationships with attorneys, clients, and internal

stakeholders to support effective billing operations and client service.

* Serve as the primary billing contact for complex accounts, coordinating all aspects of the billing lifecycle, including prebill review, revisions, invoice generation, posting, and documentation management.

* Partner with attorneys to develop and execute billing and client follow-up strategies, proactively resolving billing issues and supporting timely collections.

* Analyze firm financial reports and billing data to identify trends, recommend process improvements, and enhance cash flow and overall billing efficiency.

* Ensure all billing activities comply with firm policies, client guidelines, and ethical standards, including reviewing invoices for accuracy prior to distribution.

* Maintain accurate client and matter data, including rates, budgets, and billing instructions,

and support attorneys in developing and monitoring matter budgets and reporting.

* Monitor and manage billing timelines and deadlines to ensure timely processing of prebills, invoices, and collections, including support for year-end closing activities.

* Respond promptly and professionally to inquiries, resolving billing-related questions for attorneys, clients, and internal teams.

* Prepare and deliver routine and ad hoc reports to support decision-making by attorneys, clients, and firm leadership.

* Collaborate with the Billing Manager, Finance team, and other departments to support accounting operations, process improvements, and special projects.

* Participate in meetings and training to remain current on firm policies, procedures, systems, and best practices related to billing and collections

Job Requirements:

Competencies/ Specific Requirements

* Minimum 3-5 years relevant Law Firm Billing experience

* Must be able to successfully build internal and external relationships

* Must have excellent written and verbal skills

* Must have strong follow-up and organizational skills

* Proficiency in Microsoft Excel and legal accounting systems (Aderant, Intapp) preferred

* Bachelor's degree in accounting or related field preferred.

* Demonstrates strong attention to detail, excellent organizational skills, and the ability to work with urgency and accuracy under pressure to meet multiple deadlines.

* Maintain strict confidentiality regarding Firm, client, and financial information always.

* Ability to exercise independent judgment, discretion, and problem-solving in managing