Our client is seeking an experienced billing professional to join their client billing team. Under the direct supervision of the Client Billing and Accounts Receivable Manager and Supervisor, and following prescribed department, office and firm procedures, this position provides billing support for lawyers and other billing professionals and is responsible for a variety of complex client billing/accounting duties. Responsibilities include preparing monthly pre-bills and monitoring the e-billing process. The Client Billing staff is expected to perform all responsibilities with a commitment to providing service to the firm’s clients, lawyers, advisors and staff, and maintaining an atmosphere of teamwork and continuous improvement. This is a full-time, non-exempt position with excellent benefits.
-Perform duties related to client billing invoice processing utilizing computerized client billing software packages within established billing guidelines; review and make necessary corrections on proformas and prebills; generate invoice that is submitted to clients for payment.
-Set up and maintenance of client matter rates and cost exceptions as directed by billing lawyer.
-Disseminate and process monthly proformas for the office and run reports as requested by lawyers and staff.
-Set up and maintenance of client records for electronic invoice submission.
-Transmit and resolve issues that arise from electronic invoice process.
-Maintain client/matter addresses, rates, templates in client billing system.
-Provide monthly estimates to clients and billing lawyers as requested.
-Assist lawyers with report requests regarding client billing activities and history.
-Prepare departmental reports as requested by management.
-Provide backup support for other billers in the department.
-Respond to questions, problems and special requests from lawyers, paralegals and secretaries.
-Provide soft cost backup to Houston billers upon request.
-Profile emails in e-billing Hub.
-Backup for the upload and reconciliation of daily timekeeper work records from time entry system into the client billing software.
-Backup for answering the Client Billing Help Line.
-Other tasks as assigned by Manager, Supervisor and Assistant Supervisor.
-High school diploma required; some college business related courses preferred; basic knowledge of accounting principles and understanding of internal controls is required; Elite Enterprise billing system experience is preferred.
-Approximately three to five years of on the job experience necessary in a legal/professional services environment; must be detail oriented and accurate.
– Minimum of two years of electronic e-billing experience in a professional services environment is required.
-Must have intermediate level MS Excel and basic Word, general computer knowledge and Outlook skills preferable. e-Billing Hub experience is preferred.
-Must work effectively and collaboratively with other employees and management.
-Excellent oral and written communication skills.
-Ability to read, comprehend and follow instructions.
-Ability to respond to requests requiring analysis of client billing histories and other basic financial analyses.
-Ability to work independently and with a team.
-Must be flexible and willing to accept changes in billing assignments as necessary.
-Ability to use independent judgment and maintain confidential information.
-Strong service orientation and an ability to establish and maintain effective working relationships with peers, office and firm management, and outside business partners.
-Ability to use critique of work to improve performance.